The Department is committed to excellence. Part of that commitment rests in the Department's ability to fairly and impartially investigate and resolve complaints about its members and operations.
It is the policy of the Department that all persons have the right to initiate a complaint concerning police services in general, or the behavior of any member. Citizens are entitled to a fair and thorough investigation of facts surrounding their complaint as well as a timely response. A record of all complaints is maintained. Formal and informal complaints are investigated by either supervisory personnel or the internal affairs officer, depending on the nature of the allegations). Members of the Department are entitled to an impartial, objective and confidential investigation of the facts and to procedural guarantees mandated by law and Department directives.
It is the policy of the Department to receive, document and investigate when appropriate, any and all allegations of improprieties on the part of an officer or other member of the Department, even if the guidelines for filing such a complaint are not followed exactly by the reporting party.
To initiate a complaint, contact the on duty shift supervisor (Lieutenant/Sergeant), Captain T.D. Mosher, or Major M.P. Mathews.
Citizens wishing to compliment a member of the Department should prepare a brief written description of the employee's performance and mail it to the employee's shift supervisor.
Click here for the downloadable Complaint Form
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